We are not some huge faceless corporation but a small printmaker with a very small staff. Our master printmaker – Rick De Coyte – will personally check every file we receive to make sure we provide the best possible print for your work.
The simplest and easiest way is to simply send us a file, tell us what size you want to print it and we will check the file out, make sure it will work at the size requested and get back to you with options and prices. Once you decide on the size and the paper we will invoice you and ship your print within 2 business days or faster by your choice of service. We will send you an e-mail detailing the process and a tracking number. If you are not satisfied with your print for any reason you may return it for a full refund*.
Preparing your file
Your file can be in PSD, TIF, JPG and pretty much any other format you have. The size should be final size at 300 dpi (240 dpi is also OK) if it’s any less than that it will still probably be good, just send us the file and we will check it out. Color space recommended is Adobe RGB 1998 or Pro Photo, 8 bit or 16 bit files are fine. sRGB will also print perfectly well.
If you want any white space around the image for matting or because you simply like the look include it in your image or let us know and we will add it. Bear in mind that we charge by paper size and not image size so if you image is 8 x 10 and you want a paper size of 11 x 14 you will be charged for an 11 x 14.
If all this is giving you a headache don’t worry just send us your file with some idea of how you want to print it and we will check it out and let you know what options there are and some price guide, no obligation at all.
We have a comprehensive guide to all things to do with digital printing including terminology, editioning guide, preparing your file and much more. You can find that information here. You might also want to subscribe to our blog where we we offer information and tips on printing and more. Check it out here.